Saving money

Dot found a $250 software downgrade billing error

@gregmushen

added

Right out of the gate, Dot found a software downgrade that I had initiated, but I got charged the full amount. It tracked down the original support ticket for the downgrade request and is tracking down what happened. It's ~$250 or so, so nothing life changing, but it paid for it's subscription already.

First-hand: Greg Mushen's new Dot proactively found that he was charged the full amount for a software subscription he had initiated a downgrade on, tracked down the original support ticket for the downgrade request, and is investigating the ~$250 overcharge — 'it paid for its subscription already.' Text-only post (media_type none).

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