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His Dot debugged a Substack signup bug on its own, image 1 of 1
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His Dot debugged a Substack signup bug on its own

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My AI agent doing proactive customer service: Someone emailed me that, after subscribing to my Substack, they were automatically signed up for others (which shouldn't happen). Without my asking, my Dot ran its own test & figured out what happened by trying to replicate the error.

First-hand X post by emollick (Ethan Mollick): after a reader reported being auto-subscribed to other Substacks, his OpenAI Dot proactively ran its own test, replicated the error, and figured out what happened — without being asked. Screenshot attached showing the Dot's investigation.

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